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Trial version is not showing insights

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Posted on by Rachit

4,015 User Group Leader

I have deployed a trial instance of IOM and the insights are not coming up. I get message as shown below "Your reports are being provisioned. Please allow up to 24 hours for the process to complete.". The trial instance has been deployed for more than a week now. Any tips on how can I get insights working. Thanks in advance.

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Umesh Pandit 9,315 User Group Leader on at

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Hello Rachit Sir, Hope it's working now. Else Suggestion is to delete and re-deploy.

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acarreno 19 on at

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I have the same issue, after more than 72 hours it still saying to wait for 24 hours to deploy. Umesh, how should I re-deploy those dashboards? I am a new user of Dynamics, and I am evaluating the Order Management as I need to decide if this is a solution to pursue vs. others (like Salesforce OM).

Also, the instructions for the trial are very vague, and I cannot make this trial to work so far, and I cannot find any step-by-step documentation to make this trial to work in this forum.

Thank you,

Adolfo Carreno

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tayhom Microsoft Employee on at

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In the Aug. 2021 release of Dynamics 365 Intelligent Order Management (1.0.03429) there is a bug where the Fulfillment Source table is not automatically enabled for change tracking. This bug is causing the Power Bi reports to stay stuck on the ‘Your reports are being provisioned. Please allow up to 24 hours for the process to complete’. The following steps will reenable the Fulfillment Source table to sync and provision the Power Bi reports.

Disable the Power Bi Insights Setting

Open the Intelligent Order Management Application

Switch to the ‘Configurations’ site map in the lower corner of the application

Select ‘Power Bi Insights’ under ‘Dashboard Settings’

Click Manage

Toggle the button into the Disabled State

Click Save

Enable Change Tracking for the Fulfillment Source table

Go to the Power Apps maker portal

make.powerapps.com

Select the correct environment in the upper right hand corner

Select ‘Tables’ under ‘Data’ in the left side pane

Under the environment name, change the filter from ‘Default’ to ‘All’

Search for table ‘msdyn_fulfillmentsource’

Click the table name to go to the table details

Click on ‘Settings’

Expand ‘More Settings’ in the flight out window on the right

Expand ‘Create and update settings’

Click the check box so ‘Enable change tracking’ is selected

Click Done

Click Save Table

Wait for data to sync

The table data should automatically start syncing, but please wait at least an hour for the table to be properly processed

Enable the Power Bi Insights setting

Open the Intelligent Order Management Application

Switch to the ‘Configurations’ site map in the lower corner of the application

Select ‘Power Bi Insights’ under ‘Dashboard Settings’

Click Manage

Toggle the button into the Enabled State

Click Save

Verify Power Bi reports render

The Power Bi reports should be provisioned and appear within 15 mins

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Community Member on at

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Hello Rachit, were you ever able to get this resolved? I am experiencing the same issue and it has not been resolved with the process detailed above.

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SumanIC Microsoft Employee on at

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Hi Rachit,

We have an ongoing active issue on this with some platform work. We will update this thread as soon as this is resolved.

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Derek K Microsoft Employee on at

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Hi Hannah, we have some stability fixes coming in the next two weeks which will hopefully resolve this. Apologies for this long running issue, I'll keep you updated as the fix is rolled out.

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