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Dynamics 365 Community / Forums / Dynamics 365 general forum / I can't edit or de...
Dynamics 365 general forum

I can't edit or delete a stream in the Social Center

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Posted on by Daniel Guevara

I recently found a problem in my social center. A few weeks ago I had two streams set, each to a specific search topic. then I remove both topics search in the Search Settings because they were not needed. but then when I go to check the streams I see that both are still there, only showing the contents of all other search topic and ok no problem. but when I try to edit these streams I can not find how. I can not delete or edit the stream neither change their name. all I can edit is the color. I have a configuration and interaction role as an administrator. How can I fix this?

  • Daniel Guevara Profile Picture
    Daniel Guevara on at
    RE: I can't edit or delete a stream in the Social Center

    Hi Pujol

    No. I'm still having this problem, it is apparently a BUG that should be fixed in an update to take place this month. I think it is a very bad negligence by microsoft allow this for so long.

  • popujol Profile Picture
    popujol 655 on at
    RE: I can't edit or delete a stream in the Social Center

    Hi Daniel,

    I have the same issue, is yours resolved  ?

    Thanks

    PO Pujol

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: I can't edit or delete a stream in the Social Center

    Hi Daniel,

    Thanks for checking.

    Then it is that you are affected by a bug that will be fixed in the next MSE update. A tentative timeframe for release is March 2016.

  • Daniel Guevara Profile Picture
    Daniel Guevara on at
    RE: I can't edit or delete a stream in the Social Center

    Hi Oana Nitescu...

    yes.. I have two roles as administrator. So now I have a professional license, so I can have 2 streams, but the problem is that currently both streams are as corrupt because I can not edit them practically nothing

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: I can't edit or delete a stream in the Social Center

    Hi Daniel,

    You can log a ticket with us via the Office 365 Portal - https://portal.office.com/default.aspx#ServiceRequestsPage

    If you create a ticket, please PM me the number for follow-up.

    So do you confirm you have the MSE Configuration Role set to Administrator and the Interaction Role set to Manager in order to be able to edit Streams?

    https://www.microsoft.com/en-us/dynamics/social-engagement-help-and-training/understand-user-roles.aspx

  • Daniel Guevara Profile Picture
    Daniel Guevara on at
    RE: I can't edit or delete a stream in the Social Center

    How can I get support because I can't find a solution :(

  • Ian Nicholls Profile Picture
    Ian Nicholls 4,157 on at
    RE: I can't edit or delete a stream in the Social Center

    If you are an admin and you own these streams and you can't edit them I'd open a support request through your 365 portal.

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