Skip to main content

Notifications

Announcements

No record found.

Customer Service forum

No view record for knowledgebase view count is being added to Knowledgebase view if the article is viewed from the portal

Posted on by 2

If knowledge article is viewed from dynamics app, the view count is updated properly but it's not happening for views from portal,

I have already assign permission to the entity in portal but no luck.

As per the doc, it should add a new record with web view as a source

Categories:

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans