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Microsoft Dynamics NAV (Archived)

Installation of other Microsoft Dynamics NAV components.

Posted on by Microsoft Employee

I'm trying to install Web Server Components, Help Server and ClickOnce Installer Tools on my computer, the other components are already installed and working. However, every time I try adding the remaining three components I run into a brick wall. The installation log is as follows:

=== Logging started: 2016/08/30 09:06:12 ===
Executable: C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\90\Setup\setup.exe v9.0.42815.0
Computer : BUSH
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\MSSQL$NAVDEMO', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '1'
RegistrySearch: Id = 'DotNetFx45Release', searching for registry key value.
Id = 'DotNetFx45Release', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '394802'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
Id = 'VstoInstalled', Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R', Value = '1'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
Id = 'PowerShell30Installed', Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine', Value = '5.1.14393.0'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
Id = 'Excel14Installedx86', Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot', Value = 'C:\Program Files (x86)\Microsoft Office\Office14\'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence.
Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook', Exists = '0'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
Id = 'VCPPSpLevel', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
Id = 'IISWinAuthInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
Id = 'IISASPNET45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
Id = 'IISNETFX45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
Id = 'IISISAPEXInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
Id = 'IISISAPIFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
Id = 'IISSTATICInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\90\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '1'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\Admin\AppData\Local\Temp\setup.wix.msi.6.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'WebClientDependency'
Cannot find file: 'F:\New folder (2)\NAV 2016\WebClientDependencyInstaller.exe'
Done configuring package. Id = 'WebClientDependency' ReturnCode = 1
Rolling back MSI package. Id = 'ARP'
MSI log file set to: C:\Users\Admin\AppData\Local\Temp\setup.wix.msi.7.log
Done rolling back MSI package. ReturnCode = 0
ERROR: Package IIS prerequisites for Web Server Components failed with error. See detailed message above.
=== Logging stopped: 2016/08/30 09:08:39 ===

Any work around for this problem???

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Installation of other Microsoft Dynamics NAV components.

    Thank you Rajasekhar.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Installation of other Microsoft Dynamics NAV components.

    Kindly check whether prerequisities install on the machine before installing these components

    msdn.microsoft.com/.../dd301054(v=nav.90).aspx

  • Verified answer
    Rajasekhar@MS Profile Picture
    Rajasekhar@MS 5,567 on at
    RE: Installation of other Microsoft Dynamics NAV components.

    Hi

    Can you check whether .NetFrameWork 4.5 installed, if not you can find the Microsoft .NET Framework in the Prerequisite Components folder in NAV 2016 folder,install and restart,while installing the other components if the setup prompts to select the exe files you need to specify the files path which you can find in NAV2016 folder.

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