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Customer experience | Sales, Customer Insights,...
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Unexpected error

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Posted on by 8

When I am trying to get reports from Query I'm getting this error. Can anyone give me the solution for this.

IMG_2D00_20230131_2D00_WA0004.jpg

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: Unexpected error

    I would suggest to create support ticket

  • Chintu Profile Picture
    Chintu 8 on at
    RE: Unexpected error

    same error I am getting.

  • Suggested answer
    Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: Unexpected error

    Okay.

    Let's give a try by changing app and select Sales Hub as shown below:
    1. For changing the app
    pastedimage1675188021479v1.png
    2. select sales hub
    pastedimage1675188067028v2.png

    Then go to advance setting then from new tab click Advance Find and Search for the same entity.

    pastedimage1675188093743v3.png
    After clicking below screen will appear then go for advance find:
    pastedimage1675188158818v4.png

  • Chintu Profile Picture
    Chintu 8 on at
    RE: Unexpected error

    i am trying on custom entity. I think its base language. I am not sure on that.  

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: Unexpected error

    which entity you are trying ? And are you trying to run the query in when your personal language is other then base language.

  • Chintu Profile Picture
    Chintu 8 on at
    RE: Unexpected error

    Yes, I am having system Admin

  • Chintu Profile Picture
    Chintu 8 on at
    RE: Unexpected error

    Yes i am having system admin role.

  • Chintu Profile Picture
    Chintu 8 on at
    RE: Unexpected error

    Yes. When I am trying to click result i am getting this error

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,077 Super User 2024 Season 1 on at
    RE: Unexpected error

    Hi Chintu,

    Are you the System Administrator?

  • Pradeep Rai Profile Picture
    Pradeep Rai 5,480 Super User 2024 Season 2 on at
    RE: Unexpected error

    Hi,

    Which entity you are trying run and what is your security role?

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