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Finance | Project Operations, Human Resources, ...
Answered

Data management errors while import/export

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Posted on by 174
Hello,
I do have a problem after the update of D365FO from 10.0.40 to 10.0.44.
 
Most of entities I try to import/export are not working on both production and sandbox.
 
While trying to export I'm getting this error:
Export operation failed for Released Products V2: Export failed while copying data from the staging environment to the target environment.
Errors while uploading a file
Export operation failed for Released products V2: Export failed while copying data from staging to target:
 
and trying to import I'm getting this error:
Errors while downloading the file.
 
Tried to refresh the entities and mappings but it didn't help. Any thought about it?
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I have the same question (0)
  • Sohaib Cheema Profile Picture
    49,677 Super User 2026 Season 1 on at
    Do you see any more details on error message from the job execution history?
    Do you have application insights configured? If so, could you see anything in error logs?
     
  • RadekM Profile Picture
    174 on at
    Every job is stated finished with no errors in log.
    I dont have app insights configured.
  • Suggested answer
    Ramesh Kumar Profile Picture
    7,547 Super User 2026 Season 1 on at

    Try exporting a tiny entity (e.g., Currency or Units). If that fails too, it’s infra/DMF, not Released products V2. Try Generate data package (ZIP) vs CSV. If both fail, again points to storage binding. Validate DMF storage bindings

    Thanks, Ramesh

     

    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

  • Raj Borad Profile Picture
    1,560 on at
    Hi,
     
    As suggested, try to export customer/vendor. If it fails, then raise a MS support ticket for the resolution/identify the issue. 
    Is there is any custom entity in the system? then try to import/export it.
     
    Thank you,
    Raj D Borad
  • RadekM Profile Picture
    174 on at
    Ok so I tried to export UnitsOfMeasure and Currencies, as Excel, CSV and ZIP.
    Every try failed with the same errors as in the topic.
     
    'Errors while uploading a file
    Export operation failed for the Currencies entity: Export failed while copying data from the staging environment to the target environment:'
  • Sohaib Cheema Profile Picture
    49,677 Super User 2026 Season 1 on at
     
    Do you have a development system where you can reproduce and debug it? check with your technical consultant. 
    If nothing helps. you may want to raise a support call with Microsoft.
     
     
  • Verified answer
    RadekM Profile Picture
    174 on at
    Problem solved. After the update of AX DMF woulnd't update so it was moved to another destination and the permissions didn't worked.
  • Sohaib Cheema Profile Picture
    49,677 Super User 2026 Season 1 on at
    Are you suggesting something wrong in AX2012 DMF? I though the problem was about Dynamics 365. could you explain a bit what was the solution.
  • Verified answer
    RadekM Profile Picture
    174 on at
    Never said anything about AX2012. 
    AX365FO, actually all I know is that there were problems while updating to the nevest version. We couldn't update DMF on our AOS so we were advised to install it in a different localization, but even if AX had connection to it looks like some folder permissions were missing on that localization and no files could be exchanged.
  • Suggested answer
    Cyrille Nembot Profile Picture
    149 on at
    The errors you are encountering during both export and import operations
    in Dynamics 365 Finance and Operations (10.0.44) are indicative of a
    widespread issue with the data management framework's ability to
    transfer files to and from the Azure Blob Storage that acts as the
    staging area for data entities. This is a common problem after a
    platform update and is often related to changes in security protocols,
    service principal configurations, or permissions on the associated Azure
    storage account. The "copying data from the staging environment" error
    specifically points to a failure in the data pipeline that moves data
    between the D365FO service and the blob storage. To resolve this, you
    should first verify that the default data project's "Data package"
    setting is correctly configured to use the intended Azure Blob Storage
    container and that the system's service principal (the application ID
    used for system authentication) still has the necessary 'Contributor' or
    'Storage Blob Data Contributor' role assignments on that storage
    account in Azure AD. You should also check the Data Management
    Parameters to ensure the default configuration is valid and perform a
    full "Reset the data share" operation from the Data Management
    workspace, which can often re-establish broken connections and clear
    corrupted metadata. If the issue persists, it may require a service
    request to Microsoft Support to investigate potential platform-level
    bugs introduced in the 10.0.44 update that could be affecting the data
    import/export service.

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