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How to make a zero value posting in the General journal for accounts receivable?

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Posted on by Jakob Becker

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Hello, dear experts!

I have an unusual requirement.

In one of our projects, it is necessary to be able to carry out zero-value postings for a debtor in the general ledger. I have illustrated the case below.

We know that such cases can be covered in the order and the purchase order.

Unfortunately, this is not so easy in the general ledger, and we are confronted with all kinds of error messages.

Posting results for journal batch number 00000266Voucher 235/2024 Posting without amount cannot be made

Does anyone have an idea how we can solve this?

Thank you very much!

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Anthony Blake 2,892 Super User 2025 Season 2 on at

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How to make a zero value posting in the General journal for accounts receivable?

Try to enter a quantity, e.g. 1.

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BillurSamdancioglu 19,614 Most Valuable Professional on at

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How to make a zero value posting in the General journal for accounts receivable?

Unfortunately, you can not. What is the reason that you want to post a zero value transaction to customer?

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