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Customer experience | Sales, Customer Insights,...
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NPS Question - How can you customize the content of the option description designer

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Posted on by

Hello,

I am currently facing an issue with the creation of a NPS question in one of my surveys.

In the "option description designer" (i.e. "not at all likely", etc.), we would like to include a smiley/image. 

We can copy/paste the "official" emojis just fine, but can't find a way to include a custom image. Is there a way to do this? Like an HTML editor for the questions or these fields?

Thanks in advance.

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  • Verified answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    - Customer Voice include smiley as an option for rating question type but we currently do not support customizing with your own smiley image. Can you please submit ask to https://aka.ms/CustomerVoiceIdeas 

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