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Dynamics 365 Community / Forums / Dynamics 365 general forum / Upgrading old AX: to D...
Dynamics 365 general forum

Upgrading old AX: to D365 BC or D365 F&O+Sales

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Posted on by kamila.mod 10

For last few days I’m trying to search for some comparative materials on D365 BC and D365 F&O+Sales. I did not find much, beside the information on target organization size, licensing and some basic information on features.  

That’s why I decided to post here and ask for help with my research on this “comparison” topic.

We are middle sized company (130 people), out main activity is trade on the b2b market, but we also use production module in our system (BOMs) and projects module. We have high bay warehouse, so we do planning too, but we also do resells directly from producers. We are thinking on starting online b2b platform integrated with our ERP system.

Now we are using Microsoft AX 2009 and CRM 2013. AX version is not enough for our business anymore (so many reasons why, but to list them it would take several pages of text), so we are really determined to upgrade the system.

D365 F&O+Sales was our first choice (since is AX family), but price is pretty big for our market, so I’m trying to check if BC will also suit us and if migration is possible (also how to cope with CRM2013 data and features, is it similar or step down).

I know it’s impossible to recommend solution without analysis, but I wonder if some of you could help me with in understanding the differences between solutions, understand threats and opportunities with implementation both systems. We asked two implementation companies, one specialized in D365F&O other specialized in D365BC – both are sure their solution is better for us… how surprising 

So here is some questions I would be crazy grateful if some of you could help me answer (maybe some links to articles/videos?):

  1. D365 BC or D365 F&O+Sales? Based on a short description of the company: is F&O isn’t too much, is BC enough?
  2. Is this kind of migration (oldAX+CRM to BC) is possible?
  3. What’s the difference between CRM “ready solution” and CRM in BC? (differences in features)
  4. Is there anyone from similar sized company using BC? If so, what is your opinion on system? It’s a new product, so there isn’t much case studies…
  • Kirsty Watson Profile Picture
    Kirsty Watson 20 on at
    RE: Upgrading old AX: to D365 BC or D365 F&O+Sales

    Hi Kamila

    With regards to the migration of data between your new CRM and ERP may I suggest you investigate Commercient SYNC. They have implemented over 85 integrations between multiple ERP & CRMS. Their integrations are highly customizable and can be as in-depth or as simple as needed. They may also be able to guide you towards the best choice with regards to CRM.

    www.commercient.com

  • Weaveriski Profile Picture
    Weaveriski 23,616 Moderator on at
    RE: Upgrading old AX: to D365 BC or D365 F&O+Sales

    1. BC and F&O have CRM capability, if you are using CRM 2013 it is likely you will need CE Sales either way, so it is BC+CE Sales or F&O+CE Sales. If it is felt your CRM usage is minimal then it is likely BC and F&O inherent CRM components will cover what you want.

    1. BC Production functionality is much simpler than F&O so it depends on the depth of production order usage

    1. The BC "Jobs" module is much simpler than the F&O projects module.

    2. Any migration is possible, but no migration is simple, it does not really matter what the source system is, you need to cleanse, extract, transform and load the data. There is an argument that the F&O route would be simpler, but elements like the InventTable are very different, so it does not matter, it will take work.

    3. You can ask the same in F&O as BC. Both have the concept of contacts, accounts, leads, opportunities, quotes etc. Both have integration with CE Sales. The difference comes down in parts to usage and as you say analysis. CE is much more of a build up product, there is an argument that BC is more of a development playground but now like F&O changes need to be made as extensions. It is a difficult question to answer, you need a CE to wax lyrical about how great it is :-)

    4. I have see many companies implement BC, but manufacturing and project companies struggle because there is limited depth in those areas, it is more where F&O comes into its own.

    Get the BC partner to present the manufacturing and project areas, if these meet your needs then perhaps you dont need the complexity of F&O.

    The B2B direction is also a consideration - ask the partners what the options are there.

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