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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / GP power tools error
Finance | Project Operations, Human Resources, ...
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GP power tools error

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Posted on by Eishak 35

Hello Experts,

I am getting the following error message when i try to log into my GP

GP Power Tools Logging Folder \\192.168\Disks\Reports\Powertools\ does not exist or does not have write permissions enabled. Using Application Data folder instead.

Use the Logging Settings window to set Logging Folder to a UNC Pathname to a folder on a network share with write permissions.

Our IT did the following (’ll be running a TreeSize scan but this is the second time it’s filled up from normal use.) but we see it almost on daily basis now any one why ?

pastedimage1651073089520v1.png

Categories:
Microsoft Dynamics GP
  • Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: GP power tools error

    :-)

    Your original post had the path : \\192.168\Disks\Reports\Powertools\

    likely either you typed that wrong or if you wanted to keep it generic, just replace the real server name something like "myservername"..

  • Eishak Profile Picture
    Eishak 35 on at
    RE: GP power tools error

    Hi David, i think the machine name/ip is marked over in blue in the screenshot

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 14,036 Most Valuable Professional on at
    RE: GP power tools error

    The path address has 192.168. Shouldn't It have a full IP address with 4 digits, or a machine name?

    David

  • Eishak Profile Picture
    Eishak 35 on at
    RE: GP power tools error

    Thank you David for the information always appreciate it

  • Eishak Profile Picture
    Eishak 35 on at
    RE: GP power tools error

    Thank you

  • Verified answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,058 Moderator on at
    RE: GP power tools error

    that is most likely a permission issue where the shared location (folder permissions) does not have "write" access for authenticated users (or any user group by that matter that are GP users, using their Windows identity).

  • Verified answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 14,036 Most Valuable Professional on at
    RE: GP power tools error

    Hi Eishak 

    The best way to get support for GP Power Tools is via our website Contact Us page (www.winthropdc.com/contact.htm) or via email using support at Winthropdc dot com.

    The Logging Settings window has the path which should be a UNC path to a share with everyone having full control. It should also have space on the drive.

    If you are filling the drive, please look at the contents of the folder in last modified order and see what is being written. You might have turned on logging and be recording logs. 

    Also make sure that the system is set for daily GP Power Tools logs so that it cleans up old logs.

    Please contact support if you need further assistance.

    Kind regards

    David

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