So I have setup a channel where emails are converted to cases automatically.
I was wondering if there was some kind of flow similar to this for lead creation ? I know I can setup a microsoft form and have leads created this way.
But also keen to see if it's possible to have leads created when an email is received to a shared mailbox.
I just cant seem to confirm if it's doable or not.
you can try to build a flow and use the following trigger:
The next steps in the flow could be to search/create contacts based on the information in the email header and create a new lead.
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