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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / APIs and Integration
Customer experience | Sales, Customer Insights,...
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APIs and Integration

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Posted on by Community member
Hello MSD365 community, i have been working on integration my voip telephony system with msd365 since past 3 months, It seems no difficulties working with apis but in case of integration with dialer, i found documentation unclear. so Can anyone assist me on this.
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  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    You can refer to the following link to learn how to integrate the software phone dialer in Dynamics sales.
    Integrate sample softphone with Dynamics 365 Sales | Microsoft Learn

     

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