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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Cannot open Procuremen...
Finance | Project Operations, Human Resources, ...
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Cannot open Procurement categories menu item

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Posted on by STP 207
When I (System admin) open the page of 'Procurement categories' in Procurement and sourcing module, there is an error message.
Does anyone come across this error message?
  • Verified answer
    STP Profile Picture
    STP 207 on at
    Cannot open Procurement categories menu item
    Thanks all!
     
    It showed an error message in message center.
     
    After setting it, the menu item can be opened!
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 6,408 Super User 2024 Season 2 on at
    Cannot open Procurement categories menu item
    Hi @STP,
     
    Did you do customization on the form that is connected to the menu item? Can you try another menu item and tell us if it is working or not?
     
     
    Thanks 
    Waed Ayyad

     
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Cannot open Procurement categories menu item
    Hi,
    "Cannot open menu item" simply means that an error is thrown when trying to open the form. Did you personalize this page or did you do something to cause this error? Maybe you should answer some of the questions people have asked first to help you troubleshoot. You can also refer to old threads related to this issue: Menu item with name mainaccountdetails could not be open (dynamics.com)
    https://www.dynamicsuser.net/t/the-menu-item-could-not-be-opened/67488/3
    Also, you can check out this blog about this issue:
    robscode.onl
    Best Regards,
    Hana
     
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,391 Super User 2024 Season 2 on at
    Cannot open Procurement categories menu item
    Hi STP,
     
    When you close this error, do you have additional error details in the message center? If you have custom data entities, then check if the public collection properties have unique values.
  • Komi Siabi Profile Picture
    Komi Siabi 12,711 Most Valuable Professional on at
    Cannot open Procurement categories menu item
    It is not straightforward to point put the issue here.
     
    Is this is fresh legal entity?
    Has any other user tried accessing the same page?
    Are there any customization on the environment?
    What version of the application are you on?

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