Cannot open Procurement categories menu item

(0) Share

Report

Posted on by STP

428

When I (System admin) open the page of 'Procurement categories' in Procurement and sourcing module, there is an error message.

Does anyone come across this error message?

I have the same question (0)

All responses (5)

Answers (1)

Komi Siabi 13,049 Most Valuable Professional on at

Like (0)

Report

Cannot open Procurement categories menu item

It is not straightforward to point put the issue here.

Is this is fresh legal entity?

Has any other user tried accessing the same page?

Are there any customization on the environment?

What version of the application are you on?

Was this reply helpful? Yes No
André Arnaud de Cal... 299,923 Super User 2025 Season 2 on at

Like (1)

Report

Cannot open Procurement categories menu item

Hi STP,

When you close this error, do you have additional error details in the message center? If you have custom data entities, then check if the public collection properties have unique values.

Was this reply helpful? Yes No
Hana Xue Microsoft Employee on at

Like (0)

Report

Cannot open Procurement categories menu item

Hi,
"Cannot open menu item" simply means that an error is thrown when trying to open the form. Did you personalize this page or did you do something to cause this error? Maybe you should answer some of the questions people have asked first to help you troubleshoot. You can also refer to old threads related to this issue: Menu item with name mainaccountdetails could not be open (dynamics.com)
https://www.dynamicsuser.net/t/the-menu-item-could-not-be-opened/67488/3
Also, you can check out this blog about this issue:
robscode.onl
Best Regards,
Hana

Was this reply helpful? Yes No
Suggested answer

Waed Ayyad 8,977 Super User 2025 Season 2 on at

Like (0)

Report

Cannot open Procurement categories menu item

Hi @STP,

Did you do customization on the form that is connected to the menu item? Can you try another menu item and tell us if it is working or not?

Thanks

Waed Ayyad

Was this reply helpful? Yes No
Verified answer

STP 428 on at

Like (1)

Report

Cannot open Procurement categories menu item

Thanks all!

It showed an error message in message center.

After setting it, the menu item can be opened!

Was this reply helpful? Yes No