Pasting URL into Email default to "mailto" type link

(0) Share

Report

Posted on by MattD_JMX

We just noticed that when users paste a copied URL into an email on D355 Sales CRM, the default link type is "Email" so the link has "mailto:" embedded at the start of it. This seems to have just started happening as I checked some old email records and the url links are the normal "URL" type. They are using Chrome browser. I was able to replicate the issue, but when using Edge, this does not happen. That leads me to believe that this might be a Chrome issue, but I cannot find any settings in Chrome to change this behavior. Anyone else experiencing this of have any ideas on how to correct this?

All responses (1)

Answers (0)

Suggested answer

Haig Liu Microsoft Employee on at

Like (0)

Report

RE: Pasting URL into Email default to "mailto" type link

Hi MattD_JMX,

Unlike edge browser, chrome browser has no default settings.
But you can use extensions:

https://chrome.google.com/webstore/detail/format-link/pocemhmkmchpgamlnocemnbhlcjcbjgg