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Dynamics 365 Community / Forums / Dynamics 365 general forum / Social Engagement Capa...
Dynamics 365 general forum

Social Engagement Capabilities

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Posted on by Raju B

One of customer having below requirements is this possible:

1. In case of having  API data , can that be added as custom source in social engagement?

2. Needed confirmation if API data from below providers can be added as sources in Social Engagement :

• Trip Advisor
• Google Reviews
• WhatsApp
                                                                                                                                                        
3. What can be added as custom sources to configure a search topic?
4. Why Instagram like & comment option is not shown in Social engagement as we have for Twitter & Facebook?

Categories:
Social Listening

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