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Hello
How to move preview version data to GA version?
I checked the URL below, but I already have a license (GA).
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/public-preview-transition
The guide data for GA not displayed on my hololens.
It is only visible when you have a license for preview on my account.
Please tell me how to copy the preview version data to GA version.
Sincerely,
funa
Hello funa3333,
It's wired as MS won't remove preview version data after transition.
I noticed 'It is only visible when you have a license for preview on my account'. Do you mean someone with preview license still could see preview Guide Data on hololens after solution update? And others without preview license could find nothing.
docs.microsoft.com/.../upgrade
Looking forward to you reply.
Regards
Johnny
Hello Johnny
Thank you for the advice.
I tried according to your instruction.
The problem was not resolved.
When I start the guide with the Hololens,I get a message "For more information on how to get started with Guides, visit aka.ms/GetGuides."
Guides Instances are displayed when "Dynamic 365 Guides preview" checkbox is checked.
When set as shown, the guides instance are not displayed.
Maybe "guides" and "guides for faculty" may be different licenses.
funa3333
Hi funa3333 - as long as you are accessing guides on the same instance, both licenses should give you access to the same guides. You dont need to migrate data.
Could you please open a support case at this link, so we can take a look at this?
mbs.microsoft.com/.../CRMSupport
Hi Mahesh Kamat.
Thank you for your reply,
And sorry for the late reply.
Now I am contacting the Microsoft team of Japan (link page).
I will contact you when it is resolved.
Regards.
funa333
Hi Mahesh and Lingyun Gong
geiinnha
The title issue has been resolved with the advice of the Japanese support team
The cause was my setting mistake
The license in the app column was unchecked.
Thank you for your cooperation.
That's great! Thank you
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