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FO 365: how to understand if the RMA has been sent

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Posted on by 28
Hi,
 
How can I check from the Return Order Overview if the RMA document has been sent or not? The process steps include creating the return, approving it, and sending the RMA. It’s important to have visibility in the general overview (as well as from the return order itself) to confirm whether it has been sent. Thank you
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  • Adis Profile Picture
    Adis 2,450 on at
    FO 365: how to understand if the RMA has been sent
    Hello,
     
    As far as I know there is no field indicating that the RMA has been sent.
     
    Kind regards, Adis
     

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