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Errors during platform update

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Posted on by 303

Hi I am trying to run latest platform update on my dev machine. But getting these errors.

pastedimage1614593849801v2.png

Please help me to resolve these.

Thanks in advance.

  • PriyaDutta Profile Picture
    PriyaDutta 303 on at
    RE: Errors during platform update

    Thank you. This worked.

  • Verified answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Errors during platform update

    Try to rotate secrets via LCS.

  • PriyaDutta Profile Picture
    PriyaDutta 303 on at
    RE: Errors during platform update

    Hi Nikolaos, I found few errors in the logs :

    Step72AutoRunDVT_AOS_02262021082905.log

    [2/26/2021 8:28:40 PM]: ERROR: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
    at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
    at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
    --- End of inner exception stack trace ---
    at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.GetResponse(WebRequest request)
    at Microsoft.PowerShell.Commands.WebRequestPSCmdlet.ProcessRecord() CALLSTACK: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

    Step 73:

    PSMessageDetails :
    Exception : System.Management.Automation.RemoteException: An error was encountered while updating the
    Financial Reporting components.
    TargetObject : An error was encountered while updating the Financial Reporting components.
    CategoryInfo : OperationStopped: (An error was en...ing components.:String) [], RuntimeException
    FullyQualifiedErrorId : An error was encountered while updating the Financial Reporting components.
    ErrorDetails :
    InvocationInfo : System.Management.Automation.InvocationInfo
    ScriptStackTrace : at <ScriptBlock>, K:\DeployablePackages\76c31b2f-86f7-420c-8ad3-ce022d763489\MROneBox\scripts\Up
    date\JobAutoRunDVT.ps1: line 58
    PipelineIterationInfo : {}

    Exception details:


    SerializedRemoteException : System.Management.Automation.RuntimeException: An error was encountered while updating
    the Financial Reporting components.
    SerializedRemoteInvocationInfo : System.Management.Automation.InvocationInfo
    ErrorRecord : An error was encountered while updating the Financial Reporting components.
    WasThrownFromThrowStatement : False
    Message : An error was encountered while updating the Financial Reporting components.

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Errors during platform update

    Look for the ones that correspond to the failed steps. So in your screenshot, everything that is related to steps 72 and 73. This way you will see logs from steps 72 and 73.

  • PriyaDutta Profile Picture
    PriyaDutta 303 on at
    RE: Errors during platform update

    Hi .

    Can you tell me which text document should I check for error logs.

    pastedimage1614597994974v1.png

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Errors during platform update

    Hi Priya,

    Please try downloading the logs first. You can then try unzipping it.

  • nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Errors during platform update

    Hi Priya,

    you need to be able to read the logs. So please solve the unzip issue and find more info from the logs.

    Thanks!

  • PriyaDutta Profile Picture
    PriyaDutta 303 on at
    RE: Errors during platform update

    Hi Gunjan. yes I tried to download the log file but could not open the Error file due to unzip issue.

    I am upgrading from Version: Update39 (7.0.5816.35651)

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Errors during platform update

    Hi Priya,

    What version are you updating from? Did you try downloading the log to check the full error?

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