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Cancel or revert a Prepayment Invoice

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Posted on by Afonso Rodrigues

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Hi all

Imagine a scenario where a PO is created with a associated prepayment. I post the prepayment invoice and realize I have made a mistake. I want to cancel or revert this prepayment invoice so that I can make the necessary changes and post the invoice again.

Is there any out of the box way to do this in D365? I know it's probably complicated since the prepayment invoice is attached to a PO.

I appreciate all the help in advance.

Thank you.

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WillWU 22,363 on at

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Please wait for the help from functional consultants.

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Alexio Pfumai 346 on at

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Hi Afonso,

Please check this link which has the same issue of cancelling PO prepayment invoice :community.dynamics.com/.../prepayment-reversal

Kind regards,

Alexio Pfumai

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saurabh bharti 15,059 Moderator on at

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You can create another prepayment with same negative amount > post prepayment invoice

that should be able to cancel this effect

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Nicolas Mejia Galvis 40 on at

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Hello Saurabh

I tried to do the same process, because i have the same issue. It's important to say that the PO comes from a fixed price project, so, when i'm trying to invoce the PO without pay the invoiced prepayment D365 shows a message, so i have to reverse the prepayment.

However, when i´m tryning to create a negative prepayment it shows me this message:

The message: "The value of the prepayment must be greater than or equal to 0.00 (COP). If there is no requirement for a prepayment, cancel the purchase order transaction for the prepayment."

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RH-07080449-0 36 on at

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If you created a 55% prepayment first and now want to add another 45%, you must enter the total prepayment as 100% (55% + 45%) not just 45%. Then save it and complete the remaining PO process.When you post the pre-invoice, the system will automatically deduct the already recorded amount and calculate the new balance.

Note:

If you enter only 45% after already entering 55%, the system gets confused, which is why the error appears.

Example:

If you first created 25% Then second 15% So you write in second 25%+15%= Total 40% prepayment and now want to add another 10%, you should enter 50% (40% + 10%) — not just 10%.

In short: always enter the cumulative (total) prepayment percentage, not just the new portion.

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Giorgio Bonacorsi 3,439 on at

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Hello,

Short answer: There is no out-of-the-box function to automatically create a credit note from a prepayment invoice.
Longer answer: An invoice is a legal document. Once issued, it cannot be cancelled. You must issue a credit note for the delta (or the full amount) and then create a new prepayment invoice.

Another point: the out-of-the-box doesn't handle the multiple pre-payment invoice into the sales order (for AP-purchase order yes, but not for the AR-sales order).

You can to do free text invoice and move a clearing account.

Thank you,

Giorgio

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Jean_Frederic 12 on at

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Hello @WillWU,
It is in fact possible to revert a prepayment invoice. If you click on "Remove prepayment" in the sales order after you posted a prepayment invoice, the invoice will automaticially be reverted after you need to confirm a warning dialog (maybe you need to undo the settlement with the payment transaction before, I'm not sure about that).

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