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ReportWe have a requirement for the Case screen that the user would like to select the "preferred" contact for a customer. A Customer can have several cases and each case could have a different preferred method of contact - Case 1 is Mailing Address, and Case 2 is Home Phone Number
For example, for a Customer on a case, the user needs to select from the addresses, phones, and emails on that Account or Contact - the preferred method of contact. The users would like to see the available contact information and select only 1 that is the primary. Is that possible?
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