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Dynamics 365 general forum

Purpose of activity number on functions

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There are various places where activity numbers are displayed, we cannot seem to understand what the purpose of it is. Is it merely for tracking or is there more to it than meets the eye?

Thanks

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  • RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: Purpose of activity number on functions

    Hi Lizel,

    I thought you meant activities in Dynamics 365 Customer Engagement. This is Dynamics 365 F&O. I do not have expeties here but looking at the screenshot, it does look like a unique number to me. Worth posting this questions again on Dynamics Finance & Operation community.

  • Community Member Profile Picture
    on at
    RE: Purpose of activity number on functions

    Hi Ravi,

    Please see examples below.

    What does this do? Or what does it mean?

     49872570_2D00_47ca_2D00_4494_2D00_b750_2D00_09154d055834.jpg

    49872570_2D00_47ca_2D00_4494_2D00_b750_2D00_09154d055834.jpg

    Activity-Number.png

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at
    RE: Purpose of activity number on functions

    Hi Lizel,

    Can you share a screenshot/ more details about which number you are referrring to? Is it the trcking number which appears at the end of email message? If yes, then this number is used in the tracking of email activites from outlook to CRM.

    docs.microsoft.com/.../overview-tracking-records

    Hope this helps.

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