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Microsoft Dynamics AX (Archived)

Offline customer not visible

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Posted on by 260

In R3 CU11, Microsoft has introduced a new feature of offline customer. It has been added in the functionality profile, but it is not visible as out of box.

customer.png

I have changed the visibility to yes and it is now available in  functionality profile.

customer1.png

customer2.png

Is this correct or I am missing some configuration or something?

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  • André Arnaud de Calavon Profile Picture
    294,791 Super User 2025 Season 1 on at
    RE: Offline customer not visible

    Hi Amit,

    There is no documentation found about this new feature. So I cannot comment on the purpose or if it is a mistake.

    At least it seems like there is no configuration with coding to set the group visible.

    You can create an incident for Microsoft Support or provide feedback on Microsoft Connect.

  • amitkumar Profile Picture
    260 on at
    RE: Offline customer in R3 CU11

    Hi, sorry I missed the last line

  • André Arnaud de Calavon Profile Picture
    294,791 Super User 2025 Season 1 on at
    RE: Offline customer in R3 CU11

    Hi Amit,

    What is your question? Also make sure you are using the correct tags. AX (current version) is AX7. Your question seems to be related to AX2012.

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