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D365 role/license reporting shows different license type than Power Platform admin center reporting

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Posted on by ConnorD365Insight

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Hello,

I am helping a client validate their D365 F&O license types according to their roles, duties, and privileges. They have pulled reports from D365 System admin for this along with the newer reporting that is now available in the power platform admin center. They are finding that the data pulled from D365 shows that one role in particular only requires a team member license while that same role in the reporting from Power platform admin center is showing that role needs an operations activity license. Is there a way to confirm what license type this role actually needs? What is the best way to get to the bottom of this?

below are the reference documents behind the reports that are being used.

https://learn.microsoft.com/en-us/power-platform/admin/view-license-consumption-finops-apps

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/stay-compliant-user-license-requirement

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Hana Xue Microsoft Employee on at

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Hi,
It is recommended that you review the d365 licensing guide, which contains the applicable scenarios for the team member license and the applicable scenarios for the operate-activity license. You should choose a license based on your needs. Team Members licenses are assigned to specified users, while operations-activity licenses are assigned to all team members. In addition to this, consider the specific permissions you want to grant. Also the part of the article about this content is briefly cut as follows:

https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409

Best Regards,
Hana

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NikolajSorensen 1,814 on at

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If you see differences in the required license for the same security role, you should probably create a support ticket for MS.

In the meantime, I would primarily trust the license definition from D365FO.

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Hana Xue Microsoft Employee on at

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Hi,

If the following answer is helpful, please mark it as verified.

Best Regards,

Hana

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CU26111159-0 3 on at

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Hello

Did you get to the bottom of this issue? I am facing same issue and there is a mismatch between licensing report from FnO and that from PPAC.

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