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D365 role/license reporting shows different license type than Power Platform admin center reporting

Posted on by 120
Hello,
 
I am helping a client validate their D365 F&O license types according to their roles, duties, and privileges. They have pulled reports from D365 System admin for this along with the newer reporting that is now available in the power platform admin center. They are finding that the data pulled from D365 shows that one role in particular only requires a team member license while that same role in the reporting from Power platform admin center is showing that role needs an operations activity license. Is there a way to confirm what license type this role actually needs? What is the best way to get to the bottom of this?
 
below are the reference documents behind the reports that are being used.
 
 
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    D365 role/license reporting shows different license type than Power Platform admin center reporting
    Hi,
    If the following answer is helpful, please mark it as verified.
    Best Regards,
    Hana
  • Suggested answer
    NikolajSorensen Profile Picture
    NikolajSorensen 1,600 on at
    D365 role/license reporting shows different license type than Power Platform admin center reporting
    If you see differences in the required license for the same security role, you should probably create a support ticket for MS.
     
    In the meantime, I would primarily trust the license definition from D365FO.
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    D365 role/license reporting shows different license type than Power Platform admin center reporting
    Hi,
    It is recommended that you review the d365 licensing guide, which contains the applicable scenarios for the team member license and the applicable scenarios for the operate-activity license. You should choose a license based on your needs. Team Members licenses are assigned to specified users, while operations-activity licenses are assigned to all team members. In addition to this, consider the specific permissions you want to grant. Also the part of the article about this content is briefly cut as follows:


    https://go.microsoft.com/fwlink/?LinkId=866544&clcid=0x409
    Best Regards,
    Hana

     

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