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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Marketing...
Customer experience | Sales, Customer Insights,...
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Dynamics 365 Marketing tools and Clickdimension tools

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Posted on by Community Member
Is it possible to have both the Dynamics 365 marketing tools AND the clickdimension tools active at the same time in the CRM?
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  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Partner,

    As we know, clickdimension is a 3rd party solution to extend marketing ability of Dynamics 365.

    In theory, it could be imported into Dynamics 365 marketing application, like other 3rd party solutions such as Ribbon Workbench and CRMRESTBuilder.

    Are you probably using a standalone marketing application? Is the marketing application missing features you used in clickdimensions?

    You could read article below for comparison between D365 Marketing and Clickdimensions: 

    https://www.advantage.co.uk/blog/the-frontline/microsoft-dynamics-365-for-marketing-vs-clickdimensions/

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/368931/d365-marketing-vs-clickdimensions-adobe-campaign-marketo

    I suggest you could also ask clickdimensions whether their product could be compatible with Dynamics 365 marketing:

    https://support.clickdimensions.com/hc/en-us

    Of course, if your Dynamics 365 marketing is additional applications which based on existing Dynamics 365 Customers Engagement plan,

    then just import clickdimension into CE and use the solution and the application at the same time.

    Regards,

    Clofly

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