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Service | Customer Service, Contact Center, Fie...
Answered

Work Order -> Notes Attachment physical location

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Posted on by

Hi, Team

I have 2 environment i.e., A and B

Step 1: In the A  environment work order --> Notes in some attachment available.

Step 2: All Notes attachment Export in excel

Step 3: All the Notes attachment Import in B Environment.

But below screen error msg show. "The reference to the  attachment couldn't be found   "

Were is store Notes attachment in CRM ? Physical Location path ?

Screen 1: "The reference to the  attachment couldn't be found   "

pastedimage1626155757830v1.png

Screen 2: "File name field contain the name of the attachment, but the attachment file id not found "

pastedimage1626156275481v2.png

Regards,

Busha

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    It is recommended to migrate data between environments with Configuration Migration tool.

    Move configuration data across organizations - Power Platform | Microsoft Docs

     

    For migrating Note Attachments more conveniently, you can also use the Attachments Reversible Copy Tool in XrmToolBox.

    Attachments Reversible Copy Tool  Â· XrmToolBox

     

    Here is a tutorial about it:

    Attachments Copy Tool with Reverse Option (linnzawwin.blogspot.com)

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