Dynamics Community Forum Thread Details

Hi everyone

I tried to configure the Outlook Client for the On-Prem organization and got the issue below. Anybody has any idea how can this be resolved please?

>It is using HTTPS. Deployment manager is also configured to use HTTPS and FQDN to access the CRM.

>SPN was set for the App Pool HTTP/<WebServer Name>, HTTP/<WebServer FQDN>, HTTP/<AppServer Name>, HTTP/<AppServer FQDN>

>IIS configured to have kernal mode authentication enabled, with Negotiate and NTLM windows authentication provider.

Thanks for you help.

[2019-01-24 16:57:28.383] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:ffffffff-ffff-ffff-ffff-ffffffffffff |Thread:   11 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 |ActivityId: f6142f55-f947-4a93-8681-8031b7972adb | DeploymentsInfo`1.LoadOrganizations  ilOffset = 0x156
	at DeploymentsInfo`1.LoadOrganizations(AuthUIMode uiMode, Control parentWindow)  ilOffset = 0x156
	at ServerForm.LoadOrganizationsInternal(Boolean forceUI, String deploymentUrl, Boolean tryWIA, Boolean keepUrlIntact, String org)  ilOffset = 0x1F
	at ServerForm.LoadOrganizationsInternal(Boolean forceUI, String deploymentUrl, Boolean tryWIA)  ilOffset = 0xF
	at BackgroundWorker.OnDoWork(DoWorkEventArgs e)  ilOffset = 0x21
	at BackgroundWorker.WorkerThreadStart(Object argument)  ilOffset = 0xE
	at StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)  ilOffset = 0xFFFFFFFF
	at StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)  ilOffset = 0x0
	at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x79
	at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9
	at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()  ilOffset = 0x35
	at ThreadPoolWorkQueue.Dispatch()  ilOffset = 0xA4
>Exception during Signin System.ServiceModel.Security.SecurityNegotiationException: SOAP security negotiation with 'https://<fqdn>/XRMServices/2011/Discovery.svc' for target 'https://<fqdn>/XRMServices/2011/Discovery.svc' failed. See inner exception for more details. ---> System.ComponentModel.Win32Exception: The Security Support Provider Interface (SSPI) negotiation failed.
   at System.ServiceModel.Security.WindowsSspiNegotiation.GetOutgoingBlob(Byte[] incomingBlob, ChannelBinding channelbinding, ExtendedProtectionPolicy protectionPolicy)
   at System.ServiceModel.Security.SspiNegotiationTokenProvider.GetOutgoingBlobProxy.GetOutgoingBlob(ChannelBinding channelBinding)
   at System.ServiceModel.Security.RequestSecurityToken.GetBinaryNegotiation()
   at System.ServiceModel.Security.WSTrust.Driver.WriteRequestSecurityToken(RequestSecurityToken rst, XmlWriter xmlWriter)
   at System.ServiceModel.Channels.BodyWriterMessage.OnWriteBodyContents(XmlDictionaryWriter writer)
   at System.ServiceModel.Channels.Message.OnWriteMessage(XmlDictionaryWriter writer)
   at System.ServiceModel.Channels.BufferedMessageWriter.WriteMessage(Message message, BufferManager bufferManager, Int32 initialOffset, Int32 maxSizeQuota)
   at System.ServiceModel.Channels.TextMessageEncoderFactory.TextMessageEncoder.WriteMessage(Message message, Int32 maxMessageSize, BufferManager bufferManager, Int32 messageOffset)
   at System.ServiceModel.Channels.HttpOutput.SerializeBufferedMessage(Message message, Boolean shouldRecycleBuffer)
   at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
   at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
   at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
   --- End of inner exception stack trace ---

Server stack trace: 
   at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
   at System.ServiceModel.Security.SspiNegotiationTokenProvider.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Security.CommunicationObjectSecurityTokenProvider.Open(TimeSpan timeout)
   at System.ServiceModel.Security.SecurityProtocol.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Security.WrapperSecurityCommunicationObject.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.CallOpenOnce.System.ServiceModel.Channels.ServiceChannel.ICallOnce.Call(ServiceChannel channel, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
   at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Microsoft.Xrm.Sdk.Discovery.IDiscoveryService.Execute(DiscoveryRequest request)
   at Microsoft.Xrm.Sdk.Client.DiscoveryServiceProxy.Execute(DiscoveryRequest request)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.RequestOrganizationDetailsFromDiscovery(IDiscoveryService proxy, EndpointAccessType endpointAccessType)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.DeploymentInfo`1.LoadOrganizationsInternal(AuthUIMode uiMode, Control parentWindow)
   at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo`1.InternalLoadOrganizations(DataCollection`1 orgs, AuthUIMode uiMode, Control parentWindow)

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