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Customer experience | Sales, Customer Insights,...
Answered

Activated workflow automatically put on draft

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Posted on by 10

Every day I have to activate a workflow regarding the opportunity because it is automatically turned off by the system at night. We have already rebuilt the workflow once, but this workflow is also being turned off. Who can help me?

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  • Fieke Commu Profile Picture
    10 on at

    Every day I have to activate a workflow regarding the opportunity because it is automatically turned off by the system at night. We have already rebuilt the workflow once, but this workflow is also being turned off. Who can help me?

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Fieke Commu,

    Is there any error you can see in the history?

    What are triggers used by the workflow?

    Are you able to find something in the system jobs?

    Is the newly created workflow having the same name that it was previously?

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Fieke Commu Profile Picture
    10 on at

    Hi Abdul,

    There is no Audit History :( so I can't see what's going wrong.(where can I activated this auditing?)

    This is the flow:

    pastedimage1663143116925v1.png

    in the system jobs I can't find anything about this workflow.

    And the new one got the same name with V2 added to it. 

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Fieke Commu,

    I am talking about process sessions

    pastedimage1663147093377v1.png

    I am asking about triggers also

    pastedimage1663147135646v2.png

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Fieke Commu Profile Picture
    10 on at

    Hi Abdul,

    The Process Sessions are also empty:

    pastedimage1663147546612v1.png

    And this are the triggers:

    pastedimage1663147581587v2.png

    The record fields change are:

    - define internal cost

    - Est. Close Date

    - Intention

    - Pipeline Phase

    - Presented Proposal

    - Sales Stage

    Regards,

    Fieke

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Fieke Commu,

    Are you able to convert it from real-time to the background? 

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Fieke Commu Profile Picture
    10 on at

    Hi Abdul,

    Yes I can. Will this fixed the problem?

    Regards,

    Fieke

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Fieke Commu,

    It seems. I am not sure. Let's check with it also.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Fieke Commu Profile Picture
    10 on at

    Hi Abdul,

    I'm sorry, I can't convert the workflow to the background. I can't select this :(.

    Regards,

    Fieke

  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Fieke Commu,

    You need to deactivate it first.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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