Hello,
We have a problem with the Customer/Ledger reconciliation report that we've managed to find in Contoso as well so I will showcase this with Contoso data.
Could anyone please explain why the report is showing the Difference as 0 in the first section? This is pure Contoso, no customizations. Company USMF, we are running the report for the date March 31, 2015. The same issue is both with the parameters Differences only = yes and no.
This transaction always pops up with a difference in the second section, but difference = 0 in the first section. We would expect to see the difference as (Customer balance - Ledger balance) in both cases. This way the total sum of differences (both by account, as well as the grand total) is not correct.
Is this a bug or are we missing some interpretation?