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Project Task Grid refused to connect

Posted on by 235

Just installed PO into a new environment and evaluating functionality.  Create project and select 'Tasks'  and get attached message:  login.microsoftonline.com refused to connect.

I have worked through troubleshooting at Troubleshoot working in the Task grid | Microsoft Docs

All seems fine except PEX to be found in 'Project Parameters'  I am afraid I haven't been able to locate 'Project Parameters' anywhere

6064.Capture.PNG

  • Suggested answer
    Juan Simon Profile Picture
    Juan Simon 996 on at
    RE: Project Task Grid refused to connect

    This should help!

    https://d365hacks.com/2022/09/19/hack-2-how-to-get-the-task-wbs-to-work-in-d365-project-operations/ 

    Thanks,

    Please, mark this as answered.

  • Spalanidurai Profile Picture
    Spalanidurai 45 on at
    RE: Project Task Grid refused to connect

    Please check user license 

    Dynamics 365 Project Operations under Licenses

     pastedimage1654533509031v1.png

    Project for Project Operations under Apps

    pastedimage1654533556294v2.png

  • DanKalion Profile Picture
    DanKalion 80 on at
    RE: Project Task Grid refused to connect

    Hi,

    I followed the instructions in your response; unfortunately, a new error shows  "I do not have the project license". The weird thing is I can open Project (microsoft.com) without any issue.

    pastedimage1654526118048v1.png

  • Suggested answer
    Spalanidurai Profile Picture
    Spalanidurai 45 on at
    RE: Project Task Grid refused to connect

    We submitted Microsoft support ticket. After months of troubleshooting , product team acknowledged as as known issue and no ETA to fix. Work around solution is open project.microsoft.com in separate tab and try refresh.

    Alternatively you can try open Project Operations in In-Private/Incognito window.

    I posted this issue in user voice as suggested by Microsoft support team. Please vote for this.

    experience.dynamics.com/.../

    We have been living this workaround solution over a year. I wonder why the product team couldn't fix this issue for years.

  • Verified answer
    bmarcurella Profile Picture
    bmarcurella 45 on at
    RE: Project Task Grid refused to connect

    This is a bug. Just connect to project.microsoft.com and refresh your screen. The issue will then go away. This is due to it being project online and authenticating with O365.

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