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Dynamics 365 general forum

MSL : connecting with Power BI

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Posted on by

Hi, How do I access the Social Listening data with Power BI?

Thanks Craig

I have the same question (0)
  • CMB Profile Picture
    on at

    Hi, any takers here?

  • Suggested answer
    Community Member Profile Picture
    on at

    Social Listening does not have a built-in oData feed, which is the way Power BI interacts with data in Microsoft Dynamics CRM. There are alternative methods to downloading the data, from manually exporting the search results (Analytics > Posts > Select All > Export) to setting up a Website link in Power Query (http://www.powerpivotblog.nl/getting-data-into-power-query-with-the-twitter-search-api-how-to-hack-pq-to-use-oauth/).

  • carlos8 Profile Picture
    on at

    Hi Craig, i wondered if you already managed to link Social Engagement with Power BI.

    I wish ti use the data from Social Engagement over Power BI.

  • Suggested answer
    Ian Nicholls Profile Picture
    4,157 on at

    Hi,

    I have got this working and its not too bad as long as you get your query right, once that's done the data is available in PowerBI to use as you want.

    www.microsoft.com/.../stream-data-from-social-engagement-to-microsoft-azure-event-hubs.aspx

  • Suggested answer
    Community Member Profile Picture
    on at

    Microsoft Social Engagement has now a Power Bi Content pack

    Get Data > Services > Microsoft Dynamics 365 - Social Engagement

  • Community Member Profile Picture
    on at
  • Community Member Profile Picture
    on at

    The Power BI package is connected, but in the Power BI data is not showing. Tiles are mostly empty, though it showed only the number of posts. The user's account isgranted with full access privilegies and app id is correct. Can you help me with it?

  • Community Member Profile Picture
    on at

    The content pack focus is user engagement, all exposed data is for actions that users take in the Social Engagement application - assigning, labeling, replying etc. The report is for those actions and their associated posts. PBI is not alternative client to see all of Microsoft Social Engagement data. Can you clarify your Social Engagement solution situation and what you expect to see in the report?

  • Alexander Woge Profile Picture
    10 on at

    Well, I  followed this instruction but the Power BI Dashboard (or anything else) shows nothing nor there are more than 5000 post within the imported timeframe.

    Screenshot:

    0207.empty-report.png

    Best

    Alex 

  • Community Member Profile Picture
    on at

    Like I wrote, this report is for interactions, not raw posts. Having 5000 posts does not mean you have a single interaction on them - e.g. assign to, label, reply, retweet, like, ...

    Please confirm you've got interactions.

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