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Customer experience | Sales, Customer Insights,...
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Testing on UAT

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Posted on by 96
Hi All,

Could anyone guide me through the best practices for handling email and contact consent data in D365 UAT environments during real-time marketing journey testing.
TIA.

Regards,
Sasi
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  • Verified answer
    Hamza H Profile Picture
    1,999 Super User 2026 Season 1 on at

    For UAT testing in D365 Real-time Marketing, use dedicated test contacts with proper consent, mask any real data, disable actual email sends (e.g., via suppression lists), and keep test environments isolated to avoid sending real marketing emails.

  • Sasi Bridzet Profile Picture
    96 on at
    Hi Hamaz,
     
    Thanks for your reply, Yes I have masked the real data, Could please provide details of how to create suppression list to avoid sending actual emails.
    Much appreciated.
    ,
    Regards,
    Sasi

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