
Good day,
Thanks for reading my post.
I am using Unified Service Desk version 4.0 with Unified Interface (UCI).
Problem: I need to bring Associated Cases based on the lookup on the Case form. This lookup is a custom attribute named as Location.
So, I wrote an Action Call, but unable to figure out what to write in the data. It suppose to similar to following:-
etn=[[$Context.InitialEntity]]
id=[[$Context.Id]]
navitemid=????
Question is how to find the navitemid?
Reference: Unified Interface Page (Hosted Control) - AssociatedView
p.s. Associated View approach of non- Unified Interface is not working. Already tried! :(