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Customer experience | Sales, Customer Insights,...
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Unable to update a field on save

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Posted on by 144

Hello,

There is an OOB field on form - Postal address Line1. This line has PCF control associated with it. I am trying to remove the data added in line 1, and when I try to save the record, the field does not get updated. It shows same data which I tried to remove earlier.

Any idea why this is happening?

Thanks in advance!

  • snehaln676 Profile Picture
    144 on at
    RE: Unable to update a field on save

    Have modified the code in PCF. Its working fine now..

    Thank you..

  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Unable to update a field on save

    Then there is a chance your control doesn't handle clearing of the data the proper way. Can you please provide code of your control?

  • snehaln676 Profile Picture
    144 on at
    RE: Unable to update a field on save

    Its home grown PCF control..I tried removing data manually by simply deleting. But when I remove data and check in console, I can not find dirty field.

  • a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Unable to update a field on save

    Hello,

    What PCF control do you use there? Is it home-grown or you used and PCF control distributed by 3-rd parties?

    How do you remove the data from the field?

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