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Preference Center Links

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Posted on by A.Serie

We've just started using the Real Time Marketing area and have created a series of emails for a campaign, but when testing these emails in a journey the links to our Preference Center in the email footer show the full url vs just the linked text 'Unsubscribe'. Why would this be? I have tried various ways of setting up these links but just can't seem to get it to work.

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Megan V. Walker 1,841 Most Valuable Professional on at

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Hi Amanda,

You are almost there! You need to add it like you would a hyperlink.

Then add your personalisation from the compliance record, and pick Preference center.

Now you have used text in the footer, but linked it to the preference centre to make it a 'pretty link' rather than the full hyperlink.

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CAGE 13 on at

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A.Serie, Did Megan's answer work for you?

I'm having the same issue - see https://community.dynamics.com/forums/thread/details/?threadid=1866acf7-971a-ee11-8f6e-00224827e905

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