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Dynamics 365 Community / Forums / Dynamics 365 general forum / Outlook App for OWA, N...
Dynamics 365 general forum

Outlook App for OWA, Not opening specific record

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Posted on by ashish12 3,079

Hello, 

I am working to configure Outlook App(OWA) for a user. 

When we received a mail from known record in CRM. Outlook App opens specific record.

In my case when i open Dynamics App in Outlook it opens first screen of App not specific record. 

Unable to find any option in CRM to fix this issue. 

Thanks

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