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Users can't see new parent subject

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Posted on by JonesEA_2018

250

Hello,

Today I created a new parent subject that I can see fine but my users can't see at all. They can still see the previous ones,

I published customizations and they refreshed their pages and even logged out and back in. Still can't see the new subject.

They have at least read/write privileges on Core Records > Subject and on Service > Case.

What else should I check?

Thanks.

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Case Management

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JonesEA_2018 250 on at

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Well, after about 30 minutes or so the users could see the new subject.

Is this normal?
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Datadvancer on at

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Hi, that's always happen, especially in on premise system. One time, I have deleted a custom field, 4 hours late, our system (deal with back end build) finish all the update.
JonesEA_2018 250 on at

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Wow. Thankfully this didn't take 4 hours.

Thanks for the response.

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