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Error when trying to disqualify an opportunity

Posted on by

Hi all, 

I am a system admin and customiser and am getting the attached error when trying to disqualify an opportunity. Anybody got any ideas why this is happening? It is happening for various security roles, including salesperson, which is vital for our sales people to be able to do, as you can imagine. 

opportunity-disqualification-error.JPG 

Thanks in advance

Niamh

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  • Suggested answer
    Drew Poggemann Profile Picture
    Drew Poggemann 9,079 on at
    RE: Error when trying to disqualify an opportunity

    I have had similar issues in past.  It usually isn’t isolated to a person and I delete their browser cache and try again :). Try different browser as well.

    Thanks,

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when trying to disqualify an opportunity

    Maybe you can see the same thread here: community.dynamics.com/.../124263

    and it already answered

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when trying to disqualify an opportunity

    Hi Niamh, did you mean Disqualify Lead record?

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Error when trying to disqualify an opportunity

    Hi,

    if you are using CRM online, i would suggest you to open a ticket to Microsoft asap.

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