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Emails on timeline - automatically downloading inline images

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Posted on by 75

Hi, since moving to the UCI we've noticed that in the timeline, emails are automatically downloading inline images, does anyone know if there is a way to prevent this? In the classic interface these were only downloaded when an email was opened in the activity pane.

We have some emails that contain tracking images and mark as 'open' when downloaded, we are now seeing a flood of false positives as if all emails have been opened.

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  • mmcmahon Profile Picture
    mmcmahon 75 on at
    RE: Emails on timeline - automatically downloading inline images

    I think the images may be downloading in the background even before the link it clicked

  • Henry J. Profile Picture
    Henry J. 5,235 on at
    RE: Emails on timeline - automatically downloading inline images

    Hello,

    As far as I know, by default, email inline images in the timeline are only displayed after the user clicks on "View full Email content" on the email warning.
    Is that not the case in your implementation?

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