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Service | Customer Service, Contact Center, Fie...
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How to create new entity as a notification entity

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Posted on by 25

Hello all

i was asking about the notification Entity , i tried to add it as an activity Entity but i failed, its virtual, my question is there any way to create a new activity entity same as the notification Entity 100% and the notification will appear at the bill icon as the below screen shot

pastedimage1662997724110v1.png

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    The question I have - what's wrong with OOB notification entities? As far as I know it works fine.

  • Ebrahim Abdelsadek Profile Picture
    25 on at

    i need to create the notification from the + button same as tasks to be created on case or any regarding

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