web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... QR Code is not visible...

Customer experience | Sales, Customer Insights,...

Answered

QR Code is not visible in Event Registration

(1) Share

Report

Report

Posted on by Kostas K

29

Hi to all,

QR codes are generated for event registrations, but it is not visible on the event registration form in model driven app for Customer Insights - Journeys. We know that they are generated because when sending out emails the QR code is available in the email. Is there any other configuration that must be done to be visible in Event registration form?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Dengliang Li Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi,

Are you using the Real-Time event for registration?
I encountered the same issue as you when registering with the Real-time event.

I encountered this issue 1 or 2 months ago and suspected it was a bug.
As you said, although the QR code is not visible, the QR code can still be emailed and scanned to show the registration ID.

If you want to see the event register QR code, then you can use the Outbound marketing event to register it.

Best Regards,
Dengliang Li

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 141 Super User 2026 Season 1

#2

#3

Muhammad Shahzad Sh... 69 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans