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Track only most recent response into Dynamics

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Posted on by sebgedge

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Is it possible to only track the most recent response in email chains into dynamics?

Thanks.

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LuHao 40,892 on at

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Hi sebgedge,

Could you elaborate on your needs?

If possible, can you give an example or provide some screenshots?

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sebgedge 32 on at

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when emails are tracked into dynamics as an activity they include the entire email chain I'm looking for a solution that only tracks the latest response as an activity into dynamics.

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