web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Register contact using only user name and password. Hide/populate or make email optional.

(0) ShareShare
ReportReport
Posted on by 10

I would like to customise the registration form to use only user name and password. 

The solution alternatively could be a different form that could accommodate registration fields (username password) as well as the customer case reporting. 

One way would be to hide the email field and populate it with some other value (I have managed to hide the field using jQuery script I found in the Community forum, however haven't managed to populate the email field so I'm getting an error message because email is mandatory)

Another way is to make the email non mandatory and/or disable error messages. As far as I have seen this is not possible.

The business case behind this is that I would like to give the option for anonymity. If the users wish the can fill in their personal data name email password in the case form.

Have you got any solution on this in terms of content snippets or any specific requirements that would help me find a contractor to implement this?

Thanks!

I have the same question (0)
  • Suggested answer
    Fubar Profile Picture
    2,761 on at

    As far as I'm aware the only thing you can force is the use of Username for signing with the following setting (false) rather than email, but you still have to register with an email address (there is another setting for allowing non-unique email addresses - but i think if you don't get an email address you will run into other problems)

    Authentication/Registration/LocalLoginByEmail

    The alternaive is of course to allow annonymous access on a Web Role (or use the default one).

  • Suggested answer
    oliver.rodrigues Profile Picture
    4,052 on at

    We highly recommend users to migrate to PowerUsers community for new Portal questions:
    https://powerusers.microsoft.com/t5/Power-Apps-Portals/bd-p/PowerAppsPortals

    Hi, have you tried populating the e-mail in the same JS that you are hiding? something like:

    $("#EmailTextBox").val("test@email.com");

    ------------

    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
NeerajPawar Profile Picture

NeerajPawar 31

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 30 Super User 2026 Season 1

#3
Eugen Podkorytov Profile Picture

Eugen Podkorytov 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans