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Customer experience | Sales, Customer Insights,...

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Content Settings in Realtime Marketing

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Posted on by The Other Ryan

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Hello there,

I'm trying to create a commercial email in Real-time Marketing. I can't see content settings here in the real-time area, and we need this for compliance. I know where it is and how to use in Outbound, can someone tell me where to find in Real-Time?

Thanks in advance.

Best regards,

Ryan

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Haig Liu Microsoft Employee on at

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Hi The Other Ryan,

Real-time marketing has a different consent model than outbound marketing.

The real-time marketing consent center allows you to manage consent information given by your customers: https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-email-text-consent

You can also configure it in: Setting -> Customer engagement -> Compliance

For more information: https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-compliance-settings

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