web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Does this (limitation) still stand

(1) ShareShare
ReportReport
Posted on by 28
When you export a segment to Dynamics 365 Customer Insights - Journeys, the resulting segment will only contain contacts already in Customer Insights - Journeys that match incoming contact IDs from the Customer Insights - Data segment. Contacts in Customer Insights - Data that have IDs that aren't present in Customer Insights - Journeys (possibly because they came from another data source) will be ignored, so new contacts won't be created in Customer Insights - Journeys
 
So the documentation says. Does that still stand? 
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    The information you quoted from the document is still valid.
    It is recommended that you keep following this document so that you can receive any updates or changes as soon as they are made.
    Export segments to Customer Insights - Journeys outbound marketing (preview) - Dynamics 365 Customer Insights | Microsoft Learn
     
    Best Regards,
    Dengliang Li
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 140 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
Abhilash Warrier Profile Picture

Abhilash Warrier 70 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans