How to Navigate to URL without Variables

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Posted on by Dylan Davis

When using the Navigate to URL advanced logic in Customer Voice it appends the Personalization Variables to the URL. This sometimes leads to ill formatted URL which can lead to a Bad Request. For example when putting in Navigate to URL https://outlook.office365.com/owa/calendar/Example@Example.com/bookings/ for an Outlook calendar with booking functionality it will append the Variables to the URL so it could look like https://outlook.office365.com/owa/calendar/Example@Example.com/bookings/?&ctx=%7B%22First%20Name%22%3A%22First%20Name%22%2C%22Last%20Name%22%3A%22Last%20Name%22%7D This leads to a Bad Request page. There is no way to remove First Name and Last Name as variables, so this would always append to the URL string. Is there a way to not fill the Paramters into the URL?