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Customer experience | Sales, Customer Insights,...
Answered

Remove Member from Marketing List - jump to first page

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Posted on by

I am trying to remove members from a marketinglist manually.

To do so, I open the list of members in the marketinglist and select the member I want to remove. After pushing the button "remove" the member is successfully removed from the list. 

However the problem I have is the following:

If I remove a member from page 3 and push "remove", I always jump back to the first page of the marketinglist members automatically. 

Does anyone know, if there are any setting possibilities to stay at page 3 at this example?

Thank you!

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  • Verified answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    This seems to be a known issue currently with this version of CRM, I checked to have a repro and I was able to repro the same behavior in Vanilla  Environment. 

    You can create a support request with MS to file this as a bug so that MS team can work on this issue to create fix for this issue.

  • Suggested answer
    Joel CustomerEffective Profile Picture
    445 on at

    this is by design. If you remove a member, the list refreshes. When the list refreshes, you go back to page 1.

    I have built canvas apps to manage marketing list members, and this could be an alternative way to do it. You could even do it as an embedded app,.

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