Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

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Posted on by Community Member Microsoft Employee

Hello.

We are customizing "Open Activity Associated View" in "Activity" entity.
We would like to add a column from one of the field in "Phonecall" entity.
The field to add is a custom field, whose the prefix is "new".

Is it possible for us to realize?

Thank you in advance.

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Other

Activities

Knowledge Management

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Answers (2)

Community Member Microsoft Employee on at

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RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

Thank you for your response with plenty of evidences.

I understand that it is impossible for us to realize.
Community Member Microsoft Employee on at

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RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

Thank you very much for your quick response and detailed research.

I understand that it is technically impossible.
Verified answer

RaviKashyap 55,410 on at

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RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

Hi,

Unfortunately it is still not possible-

community.dynamics.com/.../118814

stackoverflow.com/.../how-can-i-add-in-dynamics-crm-custom-field-on-activities-views

Hope this helps.
Verified answer

LuHao 40,872 on at

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RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

Hi partner,

Unfortunately, this is impossible.

If we want to add the field of the Phone Call entity to the view of the Activity entity, then there must be an N:1 relationship between the Activity and Phone Call.

However, there is no N:1 relationship between Activity and Phone Call, and the Activity entity does not support the creation of custom relationships.

We can't even create custom fields for the Activity entity.

If my answer is helpful, please mark it as verified. This will help other users with the same theme.

Hope this helps.

Best Regards,

Lu Hao