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Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

Posted on by Microsoft Employee

Hello.

We are customizing "Open Activity Associated View" in "Activity" entity.
We would like to add a column from one of the field in "Phonecall" entity.
The field to add is a custom field, whose the prefix is "new".

Is it possible for us to realize?

Thank you in advance.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

    Thank you for your response with plenty of evidences.

    I understand that it is impossible for us to realize.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

    Thank you very much for your quick response and detailed research.

    I understand that it is technically impossible.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

    Hi,

    Unfortunately it is still not possible-

    community.dynamics.com/.../118814

    stackoverflow.com/.../how-can-i-add-in-dynamics-crm-custom-field-on-activities-views

    Hope this helps.

  • Verified answer
    LuHao Profile Picture
    LuHao 40,870 on at
    RE: Add a column from a field in "Phonecall" entity to "Open Activity Associated View"

    Hi partner,

    Unfortunately, this is impossible.

    If we want to add the field of the Phone Call entity to the view of the Activity entity, then there must be an N:1 relationship between the Activity and Phone Call.

    However, there is no N:1 relationship between Activity and Phone Call, and the Activity entity does not support the creation of custom relationships.

    3426.2.JPG

    We can't even create custom fields for the Activity entity.

    3426.2.JPG

    If my answer is helpful, please mark it as verified. This will help other users with the same theme.

    Hope this helps.

    Best Regards,

    Lu Hao

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