Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Business Central forum / Error: Can't create re...
Business Central forum
Answered

Error: Can't create reminders for some customers

(1) ShareShare
ReportReport
Posted on by Rasmus 134
Hi,

Could anyone give me a hint to why this happens? The customers seems to be set up properly and they have a Reminder Terms Code set.

I will have to go through the settings again I suppose, but I havn't had this problem before...

 
Thank you.

Kind regards

 
Categories:
Financial Management
  • Jun Wang Profile Picture
    Jun Wang 7,146 Super User 2024 Season 2 on at
    Error: Can't create reminders for some customers
    Hi Rasmus, I'm happy the issue has been sorted out. All 3 answers have been marked.
     
    Jun
  • Rasmus Profile Picture
    Rasmus 134 on at
    Error: Can't create reminders for some customers
    Hi,

    Thank you for all the input. I wanted to mark all three answers as suggested answers but it won't let me :)

    There was just a small setup error with an incorrect account.

    Kind regards
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 69,639 Super User 2024 Season 2 on at
    Error: Can't create reminders for some customers
    Hi, it is recommended to first check whether the Reminder Terms Code on the Customer Card is empty?
     
    Hope this helps as well.
    Thanks.
    ZHU
  • Verified answer
    Jun Wang Profile Picture
    Jun Wang 7,146 Super User 2024 Season 2 on at
    Error: Can't create reminders for some customers
    generally you need to check the below 
     
    reminder terms setup
    customer card
    customer ledger entries
    data filters
     
    my suggestions would be go over those setup and compare with other customers,
    test in sandbox and create transactions that ensure a reminder should be created for the troubleshooting
  • Verified answer
    gdrenteria Profile Picture
    gdrenteria 9,472 Most Valuable Professional on at
    Error: Can't create reminders for some customers
    Hi
    I hope this can help you, and give you some hints.
    Best regards
    Gerardo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,532 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,501 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans