Reversal of PO Prepayment invoice after PO has been cancelled

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Posted on by Stacey C

I am looking for some guidance please

We have a scenario where there has been a prepayment invoice created for a PO, which has subsequently been cancelled and I am looking to reverse through the system in the correct way ensuring the Accounts Payable / Open prepayments screen is cleared,

I can't reverse as getting attached to PO warning, I can't clear using another invoice as the PO is cancelled it isn't available to pick up within the invoicing screens.

It has previously been cleared up by the user using a general ledger voucher, however this doesn't remove it from the open prepayments screen itself

Any help would be greatly appreciated

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SREEPRIYA KOLAGANI Microsoft Employee on at

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Hi Stacey,

We have option to reverse the prepayment from Vendor > Action pane Invoice > Prepayment > Reverse.

I believe it will help you. Here is the doc to know more about Prepayment https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/key-tasks-prepayments

Regards,

Sreepriya.

Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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RH-07080449-0 36 on at

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Total Amount: 21,429 (Tax: 3,429)

100% prepayment was created via a pre-invoice and the prepayment was paid. A few days later, the vendor returned the full payment amount.

First Undo the settlement on the pre-invoice and cancelled the payment check.
In the PO, the “Remove Prepayment” button was disabled.

Attempting to cancel the PO gave this error:

The purchase order PO-AKT-000028333 cannot be cancelled because it is associated with a prepayment invoice that has been settled, or is in the process of being paid or settled.
After Cancel check and Undo settle In Open Prepayment stand as you show below Screenshot:

Then posted a tax entry in the vendor payment journal (Vendor Dr with tax amount, Tax account Cr) and then settled both the vendor transaction and this entry.

After that, the “Remove Prepayment” button in the PO became enabled, and you deleted the prepayment.

Problem: The Open Prepayment still shows the amount, even after removing the prepayment and cancelling the PO.

why the prepayment amount is still showing and the steps to fully clear it. Tell clear solution to fix the stuck prepayment amount Stand amount Remove and trial also Balance.

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